Returns & Exchanges

We want you to be completely satisfied with your Buttonscarves purchase, which is why we offer a seamless return and exchange process within 7 days of receipt. Please ensure that all items are returned in their original condition, unworn, and with all tags and packaging intact.

Return Process

• 1.
  Check Eligibility

  Verify that your item is within the 7-day return window and remains in its original, unwashed condition with the signature gold charm and tags attached.

• 2.
  Submit a Request

  Contact our customer service team via our official website or WhatsApp with your order ID and a clear photo of the product you wish to return or exchange.

• 3.
  Pack and Ship

  Securely pack the items in their original Buttonscarves box and ship them to our warehouse using a trackable courier service of your choice.

• 4.
  Quality Inspection

  Once we receive your package, our team will perform a quality check and process your refund or ship your replacement item within 3-5 business days.